Terms of Service

Effective: December 17, 2021 | Last updated: October 27, 2025

These Terms of Service ("Terms") govern your use of the Taylor Technologies website and services. By accessing our website or engaging our services, you agree to these Terms.

1. Services

Taylor Technologies provides cloud infrastructure engineering services, including but not limited to:

  • Infrastructure builds and migrations
  • Kubernetes and container orchestration
  • Platform engineering and automation
  • Infrastructure audits and consultation
  • Technical due diligence
  • Fractional CTO and ongoing support

All services are provided on a contract basis. Specific scope, deliverables, timelines, and pricing are defined in individual Statements of Work (SOW) or service agreements.

2. Engagement Process

Discovery: Initial consultation to understand your requirements and assess project fit.

Proposal: We provide a written proposal outlining scope, timeline, deliverables, and pricing.

Contract: Upon acceptance, we execute a formal SOW or service agreement.

Delivery: We deliver services according to the agreed timeline with regular check-ins and updates.

3. Payment Terms

Payment terms are specified in each SOW. Standard terms include:

  • Fixed-price projects: 50% upfront, 50% upon completion
  • Retainers: Monthly invoicing, due within 15 days
  • Time & materials: Invoiced monthly based on hours worked

Late payments may incur a 1.5% monthly interest charge. We reserve the right to suspend services for accounts more than 30 days past due.

4. Intellectual Property

Client Ownership

You retain full ownership of:

  • Your infrastructure, code, and data
  • Custom configurations and implementations created specifically for your project
  • All deliverables specified in the SOW

Taylor Technologies Ownership

We retain ownership of:

  • Reusable frameworks, templates, and tooling
  • Pre-existing intellectual property and methodologies
  • Open-source projects and contributions

Unless otherwise specified in the SOW, you receive a non-exclusive license to use our frameworks and tooling for your infrastructure.

5. Confidentiality

Both parties agree to maintain confidentiality of proprietary information, including:

  • Technical architecture and infrastructure details
  • Business strategies and financial information
  • Source code and proprietary systems
  • Customer data and user information

Confidentiality obligations survive termination of the engagement. We may reference your company name and general project description (e.g., "Series A FinTech") in case studies unless you request otherwise.

6. Warranties and Disclaimers

Our Warranty: We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards.

Disclaimer: Except as expressly stated, services are provided "AS-IS" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that services will be uninterrupted, error-free, or meet all your requirements. Cloud infrastructure involves inherent risks, and we cannot guarantee 100% uptime or security.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claim shall not exceed the fees paid for the specific service giving rise to the claim
  • We are not liable for indirect, incidental, consequential, special, or punitive damages
  • We are not liable for data loss, business interruption, lost profits, or loss of goodwill

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold harmless Taylor Technologies from any claims, damages, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your infrastructure, applications, or data

9. Third-Party Services

Our services may involve third-party platforms (AWS, GCP, Azure, GitHub, etc.). You are responsible for:

  • Maintaining accounts and paying fees for third-party services
  • Complying with third-party terms of service
  • Managing access credentials and security

We are not responsible for third-party service outages, pricing changes, or policy modifications.

10. Termination

By Client: You may terminate with 30 days written notice. You remain responsible for payment of services rendered through the termination date.

By Us: We may terminate immediately if you breach these Terms, fail to pay invoices, or engage in abusive behavior.

Effect of Termination: Upon termination, we will deliver all completed work and transfer ownership of deliverables per the SOW. You must pay all outstanding invoices within 15 days.

11. Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or third-party service outages.

12. Independent Contractor

Taylor Technologies is an independent contractor, not an employee, agent, or partner. We control the means and methods of performing services. This agreement does not create an employment, partnership, or joint venture relationship.

13. Modifications

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via email to active clients. Continued use of our services after changes constitutes acceptance.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. The arbitration shall take place in Delaware or remotely via video conference.

Each party is responsible for their own legal fees unless otherwise awarded by the arbitrator.

15. Entire Agreement

These Terms, together with any executed SOW or service agreement, constitute the entire agreement between you and Taylor Technologies. They supersede all prior agreements, understandings, and communications.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact

Questions about these Terms? Contact us at:

Taylor Technologies
Email: jarred@taylortech.app
Website: taylortech.app